Privacy policy

Privacy Policy

Effective Date: 20 June 2023

Thank you for choosing Quay Digital Limited (“Quay Digital,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (the “Site”) or use our services. We are committed to safeguarding your privacy and ensuring the security of your personal information.

1. Information We Collect:

We may collect various types of information from you, including:

1.1. Personal Information: This may include your name, contact details (such as email address, phone number), date of birth, and other information you provide voluntarily.

1.2. Financial Information: When you engage with our services, we may collect relevant financial information such as bank account details, credit card information, and transaction history.

1.3. Log Data and Cookies: We automatically collect certain information when you use our Site, including your IP address, browser type, pages visited, and the duration of your visit. We may also use cookies and similar technologies to enhance your experience on our Site and gather information about your preferences.

2. Use of Information:

We use the collected information for the following purposes:

2.1. Providing Services: We use your personal and financial information to deliver our financial services to you, including processing transactions, managing accounts, and responding to your inquiries.

2.2. Improving User Experience: We analyse the information collected to enhance our services, customise your experience, and provide personalised content and recommendations.

2.3. Communication: We may contact you via email or other means to provide important updates, promotional offers, and relevant information about our services, subject to your preferences.

2.4. Legal Compliance: We may process your information to comply with applicable laws, regulations, and legal obligations.

3. Information Sharing:

We may share your information in the following circumstances:

3.1. Service Providers: We may engage third-party service providers to assist us in delivering our services. These providers are contractually bound to handle your information securely and solely for the purpose of providing the requested services.

3.2. Legal Requirements: We may disclose your information if required to comply with a legal obligation, protect our rights, or investigate potential fraud or security threats.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will ensure that the recipient of the information commits to protecting your privacy rights.

4. Data Security:

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links:

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review their privacy policies as we have no control over, and assume no responsibility for, the content or practices of these websites or services.

6. Your Rights:

You have the right to access, update, and correct your personal information in our possession. If you wish to exercise these rights or have any privacy-related concerns, please contact us using the information provided at the end of this Privacy Policy.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised version on our Site. We encourage you to review this Policy periodically for any updates.

8. Contact Us:

If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at: contact@quaydigital.io.

By using our Site our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Last Updated: 7 July 2023